Sandown School

SchoolMoney and Teachers2Parents 

www.schoolmoney.co.uk is a flexible school payment system that is completely free for parents to use but it enables you to pay for the children's trips, the extended care clubs (Breakfast Club and the after school Kids' Zone Club), school uniform or the after school activity clubs etc.  We ask that all payments are made via this system.  

A user's guide can be found here.

If you would like to change your allocated password/s to your own, please follow the link given here.

 

If you are experiencing any problems, have a look at these pointers to help solve them: 
 

  • Make sure that the parent is selecting the SchoolMoney log in option when signing in. If they are being asked for a username and password, they have selected the incorrect log in option. 

  • Check that the mobile number and email address match with what you have on your SchoolMoney system (check for spelling, duplicate letters, etc) 

  • Check that they are entering the child's name as it appears on your system  

  • Make sure the parent is not Auto filling any of the information and that they are typing everything in from scratch 

  • Ask the parent to clear their history/cache from the device they are using. If they search how to do this on the internet, it will give them instructions for their device/browser. 

  • Ask the parent to try a different device/browser 

  • Make sure the parent isn't keeping the website up in the background on their phone. Advise them to close all web pages open in the background and to open a fresh web page every time they log in 

  • If a parent has forgotten their password, they will need to contact the school and ask them to send a ‘Reset Password Link Message’ for the parent to be able to reset their password. 

If the parent is struggling to log on after going through the steps above, then ask them to send a screenshot of the login page and error message to support@schoolmoney.co.uk We will then investigate the issue from our end. 

 

 

www.Teachers2Parents.co.uk is managed by the same company as SchoolMoney and is again, free of charge to yourselves. The system allows us to keep parents informed quickly of any changes, reminders and updates during the school day ie, 'please remember to send in an extra book tomorrow for our afternoon reading session'.  

Please contact the School Office for further information or assistance.